I understand and agree that the total bill presented to me at the completion of the move is based on the estimated price on the estimate, binding or not binding, plus any extra services that are deemed necessary on the day of the move. Any estimate given by us for this move, prior to signing this agreement, has been made as carefully as possible, based on the information provided to us. The estimate is based on your house being packed and ready to move unless specified.

Interstate Flat Rate Jobs
Honest and True Van Lines, LLC. provides free comprehensive estimates with detailed inventories to guarantee a safe and pleasurable move across state lines. Our certified estimators will come to your home and take as much time as is needed to fully survey every aspect of your move. We will provide you all of the information you need to make an informed decision and help guide you through the process. When we furnish you a binding flat rate estimate, we guarantee no hidden fees or charges, your move is “not to exceed” this price guaranteed.

Intratate Flat Rate Jobs
Honest and True Moving Crew, LLC. pampers the south west Florida area with white glove, full service, professional local moving. Our certified estimators will come to your home and take as much time as is needed to fully survey every aspect of your move. We will provide you all of the information you need to make an informed decision and help guide you through the process. When we furnish you a binding flat rate estimate, we guarantee no hidden fees or charges, your move is “not to exceed” this price guaranteed.

Change Order
In the event that your flat rate estimate was significantly under estimated, you do not do what you agree to in contract, or you were not truthful about your move, you will be presented a change order with the updated charges and estimated time.

Intrastate Hourly Jobs
Local hourly non-binding estimates are based off the actual number of hours it takes to load, move and unload your possessions, multiplied by our predetermined rate for a specific number of professional movers, plus a travel charge. Our billing is in 15 minute increments, 15 minutes into the next 15 minutes, we round to the next 15 minutes. There is a 2 hour minimum on our labor unless specified. If an additional employee needs to be added on jobs that are hourly, additional charges may apply. There may be an extra charge on certain oversize or unique items, which include but not limited to: TV’s, pianos, safes, fireproof cabinets and copiers.

Travel charge
Is a predetermined charge based on zip code to get our Movers to and from our office. Your travel charge is listed on the bill of lading and estimate. On flat rate jobs, the travel is included.

Valuation
The purpose of this inventory is to assist you in identifying articles of extraordinary or unusual value so that we will be aware of those items that require special handling and protection. If you have not listed articles of extra ordinary value on this inventory, your signature on the terms and conditions attests to the fact that such articles are not included in your shipment. If through inadvertence or any other cause, items having extra ordinary value are included and you fail to list those items on this inventory, or fail to sign this inventory, you expressly agree that the carrier’s liability for loss or damage to those items will be limited to the industry standard coverage. Also understand that you will be required to provide a written appraisal from a certified appraiser on any extra ordinary valued items or the original recipe of purchase. THIS IS NOT INSURANCE, it is a valuation protection service provided us.

PLEASE NOTE: When choosing the value of your shipment, you must select a level of coverage that accurately represents the total value of the item that will be in the care and custody of the carrier. If you sign for a value that is less than the sum value being transported, your Reimbursement on a claim will be reduced by that same percentage. Item value has to be determined by a certified appraiser, in a written value, prior to move date to be included in a claim.  EXAMPLE: You are moving items valued at $50,000 but you sign for only $25,000 (50%). If you have a claim, this settlement will be reduced by 50%.

Industry Standard Coverage
There is no charge for this basic industry standard liability of “Sixty Cents per pound per article.“ With this Option, if a chair that Weighed 50 lbs was damaged. Honest and True Moving Crew, LLC. would be liable for not more than $30.00 (50 lbs. x $.60).

Full Value Protection
Full Value Protection covers the cost to repair or replace, whichever is less, any household item that is damaged or lost during your move, up to your declared provable value. Complete replacements of multiple-item sets are excluded. See the chart to the above for protection levels, deductibles and rates.

Third Party Insurance
You also have the option of purchasing insurance from a third-party insurance company. Before purchasing insurance, check your homeowner’s insurance policy or credit cards to see if you’re already covered. If you use third party insurance, please let us know.

Payment
Interstate Moves: A deposit of 25% is required at booking. At loading we will collect another 25%. The remaining 50% will be collected before we unload. Payment can be made by Cash or Check (payable to Honest and True Van Lines, LLC., and must be arranged prior, personal checks will not accepted on the day of the move), or by Credit Card provided the card and signer are present. We accept the following major credit cards: Visa. Discover, and MasterCard. Starter, third party, and out-of-state checks will not be accepted.
Intrastate Moves: We accept payment at the completion of the job. Payment can be made by Cash or Check (payable to Honest and True Moving Crew, LLC.), or by Credit Card provided the card and signer are present. We accept the following major credit cards: Visa. Discover, and MasterCard. Starter, third party, and out-of-state checks will not be accepted.

Business Moves
Deferred Payment arrangements must be made in advance and are for business accounts, only. Advanced business arrangements include an administration fee of $15.00: terms are due upon receipt of invoice. Payment can be made by Cash or Check (payable to Honest and True Van Lines, LLC.), or by Credit Card.

Damage Claims
Although our Movers will be as careful as possible, from time to time damages may occur. If damage is caused by our service, we request the right to repair the damage in question. If we determine that a damage cannot be repaired, we reserve the right to either replace or compensate for the damage. Liability for Customers goods are released at a rate of not less than 60 cents per pound per article, the industry standard. Additional valuation or insurance may be obtained from your home owners and/or renter’s policy or from credit card providers. If there is a damage, notify your Movers immediately. They will complete a Damage Report before they leave your site. If you discover a damage after the move, call the office within 96 hours of your move. No damage claims will be honored until the charges for moving services have been paid in full. We are not liable for damages caused while loading or unloading your truck or storage unit. We are only responsible for items in our immediate care, custody and control. If one item in a set is damaged, only that one item is covered, not the whole set. In the event that special instructions are given on the job by the customer that may cause damage to property or the estate, we will ask the customer to sign a waiver.

Liability Exclusions
We are not liable for any of the following: furniture composed of particle board or press board. Lamps, lampshades, pictures, boxes packed by owner (PBO), mirrors, artwork, glass, marble, vases, or statues not crated or packed by Honest and True Van Lines, LLC. In particular, we will take all proper precautions and are not liable for damage to property or appliances that are dropped, scraped, torn, scratched, or lost. As a courteousy, we will uninstall and reinstall your appliances, but we are not certified installers and are not liable for damages caused by courteousy service to appliances or property. We are not liable for personal items of value such as cash, checks, bonds, jewelry, deeds, coin and stamp collections, alcohol, prescription medications, fur or items lined with fur, firearms and/or ammunition or electronics with mechanical conditions unknown. Similarly we are not liable for previously damaged or loose veneer, furniture with the original glue dried out, any loose items not boxed, or plants (live artificial, or dried).

Discounts
Any Discounts or coupons must be redeemed prior to or at the time of billing or they are waived.

Additional Services and Materials
If additional materials or services that are not known at this time are required in order to complete your move, you will see the charges reflected on this bill of lading or change order (Flat rate only).

l have read this Service Contract. I agree to these terms and I agree to the carrier move me to my new location pursuant to these terms. Customer’s signature below acknowledges receipt of the following: 1.)Estimate/Order for Service, 2.)Your Rights and Responsibilities When You Move Brochures (which I agree maybe provided electronically); 3.)Valuation form.

The Customer and Carrier agree that the rules, regulations and provisions regarding estimates as set out in the tariffs published by the Carrier and currently in effect on the date applicable shall govern this shipment and further agrees that the Carrier shall transport the goods and effects tendered by the Customer subject to all terms, written, printed, stamped or typed on any page of this Estimate / Order for Service. The rules, rates and provisions in Carrier's published tariff including the software portion thereof are hereby incorporated by reference. The Carrier's tariff, the Estimate / Order for Service and any Addendums thereto, with any applicable Contract Agreements, and Bill of Lading and all Inventories prepared in conjunction with the Bill of Lading constitute the contractual documents governing Customer's move.
 

In the event of any conflict between the terms of the Estimate / Order for Service and Bill of Lading, the Bill of Lading shall control. Any specific terms set forth in a Contract Agreement shall supersede any inconsistent terms in the other documents. In the event Customer requests additional services not included in the Estimate provided hereby, Customer agrees that Customer or Customer's agent will execute any additional documents required to authorize such service.

For more information: www.protectyourmove.gov/documents/Rights-and-Responsibilities-2013.pdf